Richard
Zoltan Toth. Let’s talk
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Independent technology consultant Newbury, UK

Complex business systems.
From direction to delivery.

I’m Richard. I connect business operations with hands-on technical delivery — working across systems and teams, from the first decision to the handover.

Talk through the work

Experience from my career

Vodafone BusinessSales & revenue operations
EmiratesCustomer operations & performance
RyanairSales & commercial experience
KONALIBREFractional CTO

01 / Selected experience

The work.
And my part in it.

Sales operations across business units, global deal governance and software delivery. Work from my corporate career and my current role as an external CTO.

Vodafone BusinessSales & revenue operations

Sales operations.
Across business units.

I designed, built and improved the processes behind sales onboarding, account movements, commission disputes, target letters and reporting.

Across IoT, Cloud, Digital Sales, Carrier, MNC (VGE) and selected operating companies (OpCos).

The onboarding process began in IoT and was adopted more widely across Vodafone Business.

My part Process design, implementation, training, handover, follow-up and continued improvement.

Read the full account
Kona LibreExternal / Fractional CTO

Technical direction.
Hands-on delivery.

I lead the technical work and develop the application myself. My role connects development planning with building, testing and releasing the software.

Build & test
Development methods, new features, testing and fixes.
Release & hand over
Version control, release coordination and operational documentation.
Meet Kona Libre

Client and project details are confidential.

Vodafone Business · Global deal governance

Helping complex deals
move forward.

I coordinated the review and approval process for complex global enterprise deals, working with senior leaders across sales, finance, commercial, legal and technical functions. I also automated parts of the process.

Bringing the right people and requirements into the same decision.

A closer look at the Vodafone workOnboarding, account movements, commission disputes, targets, reporting and Salesforce

Sales onboarding

Designed and streamlined the sales operations onboarding process in IoT. Its wider adoption across Vodafone Business covered 2,300+ sales users, with training, handover and continued improvement part of my role.

Account movements & allocation

Developed recurring account allocation and transfer processes between Vodafone Business, selected operating companies and internal business units.

Commission disputes

Built a tool for sales colleagues to submit commission disputes through a Power BI app, giving them a structured way to raise an issue.

Target setting & target letters

Worked on target letters and built an aligned target-setting process between Vodafone Business and operating companies. Created Anaplan video tutorials to help colleagues use it.

Reporting for sales leaders

Automated IoT reporting and Heads of Sales reports. My work covered the design and implementation, training, handover and further improvements.

Salesforce & sales support

Improved Salesforce workflows, product setup and reporting. Built a Sales Operations Support ticketing route so colleagues could raise requests.

Oosto (now part of Metropolis)
Sales and marketing operations: segmentation, territory assignment, prospecting-funnel tracking and commission terms.
Nitrogénművek
CRM Manager: Salesforce implementation, improvements and user adoption.
Emirates & Ryanair
Customer service and sales. First-hand experience of the people behind the processes.
The full story on LinkedIn

02 / Where I can help

The direction.
And the delivery.

Complexity often sits between systems, teams and decisions. I work across those boundaries, from understanding the operation to putting the solution into use.

Complex programmes

Bring the work
together.

Multi-system integrations, operational change and work across business units or countries. I connect the requirements, technical decisions and delivery plan, with a clearly agreed role alongside your team or partners.

  • Business systems & integrations
  • Cross-team processes & decisions
  • Planning, implementation & adoption
Explore programme engagements

Technical leadership

Give the build
a clear direction.

A technical partner who understands the commercial picture. I help your team or suppliers decide what to build, organise the development work and follow through on testing, releases and handover.

  • Fractional CTO & technical direction
  • Priorities, reviews & development planning
  • Working with teams & suppliers
Explore ongoing leadership

Hands-on delivery

Build and connect
the systems.

Custom software, CRM improvements, integrations and automation around the way your business works. I use AI where it has a practical role, with human judgement where it matters.

  • Custom applications & connected data
  • Sales & revenue operations
  • Automation & applied AI
Explore a focused project

03 / Working together

Easy to work with.
Serious about the work.

You work directly with me, from understanding the problem to building, testing and handing over the solution. I keep the work clear and your team involved.

  1. 01

    Start with the real problem.

    I talk to you and the people doing the work. We agree what needs to change, and what a useful result looks like.

  2. 02

    Agree the way forward.

    We define the work, responsibilities and commercial terms. For a larger programme, we agree the delivery phases and the role you need me to take.

  3. 03

    Make it work, together.

    Short cycles, working software and feedback from your team. I test the details and make the trade-offs visible.

  4. 04

    Leave you in control.

    Documentation, training and your custom project code, with third-party materials clearly identified. I can stay for ongoing support.

04 / Engagements & pricing

The right shape
for the work.

A complex programme, an ongoing technical role or a focused build. We agree the scope, responsibilities and price together.

Complex programmes & workstreams

Complex systems.
National & global programmes.

Multi-system integrations, major operational platforms and rollouts across organisations or countries. A defined role alongside your team or delivery partners.

This is the scale of work I enjoy most.

Scoped & priced
by phase.

£750 / own working dayPlanning basis for my complex workstream leadership and delivery.

We agree the workstream, my responsibilities and what each delivery phase needs. My fee, other specialists and operating costs are set out separately.

Clear responsibilities, agreed resources and a decision at each stage.

Tell me about your programme

Make the next decision

Complex systems assessment

From £6,000

A focused assessment of one agreed workstream: the systems, people, dependencies and options. Decide which first step to fund, and what needs resolving before the work begins.

  • A map of the processes, systems and responsibilities
  • Risks, open questions and solution options
  • A plan and estimate for the first delivery phase
Enquire about an assessment

Keep the work moving

Ongoing technical direction

£3,000 / month

Individual leadership days £900

30 hours of agreed capacity each month — four 7.5-hour days — for technical decisions, reviews and coordination with your team or suppliers.

  • Development priorities and technical decisions
  • Planning, reviews and supplier coordination
  • A monthly review of capacity and progress
Enquire about technical direction

A focused piece of work?

Clear starting points for a specific problem, a defined build or continued improvements.

Focused discoveryOne defined process. Up to four working days.£2,500 fixed

We agree the problem, access and outputs before starting. You receive a clear problem statement and solution plan, with a technical proof or clickable demo when it helps answer the question.

Discovery is a standalone paid engagement. Any delivery is quoted separately using its findings, so the same discovery work is not charged twice. A full fixed build quote follows once scope, dependencies and acceptance criteria are clear; otherwise we agree the first phase.

Enquire about a focused discovery
Defined implementationAgreed deliverables, responsibilities and budget.£575 / dayPlanning basis; quoted to scope

Well-defined implementation uses a £575 day rate as its planning basis. Estimates include development, coordination, testing, documentation and handover. Complex workstream leadership and delivery is scoped separately under programme engagements.

Fixed fees follow a clear scope and acceptance criteria. Short builds use 40% at the start and 60% at handover. Longer fixed phases use 30% at the start, 40% at an agreed milestone and 30% at acceptance. Day-rate work is billed monthly against an approved budget.

Enquire about a defined build
Planned improvements7.5 hours each month for changes and improvements.£500 / monthor £575 / day

Unused time rolls over for up to three months. I respond within two UK working days, and we schedule the work together. Additional implementation days are available at £575.

Business-critical operations, monitoring, incident response and recovery are covered by a separate agreement before launch.

Enquire about planned improvements

No VAT added — I’m not VAT registered. Payment terms: 15 days. The same pricing approach applies to businesses, public-sector organisations and non-profits.

Your paid-for custom project code and documentation are yours. Pre-existing materials and third-party licences are identified in the proposal.

I started in customer-facing work.
I still think about the person using it.

Meet Richie

05 / The person at the table

Richard.
Richie is fine.

Hungarian roots. At home in Newbury.

And Ricsi?

Just like “Richie”. Same person, Hungarian spelling.
There. We’re properly introduced.

I started out close to customers, in sales and service. From there, my work grew into CRM, global operations and the systems behind them. I still think about the person on the other side of the screen.

Today I bring that experience together with design, custom software and AI. I like understanding a problem, building something useful and staying with it until the details feel right.

A few things outside the job title

Music
Five to six years singing with Cantus Nobilis in Kecskemét: rehearsals, recordings and tours. Plenty of time with a guitar, too.
Design
UI, UX and graphic design, including freelance work on 99designs.
Writing
I also write the Manual For Your Life book series.
Let’s connect And when I’m gaming…

Before the build

Questions worth
settling early.

A little preparation makes the first conversation more useful.

A practical checklistBefore you connect two business systems.Choosing the right engagementTechnical leadership, or a defined piece of delivery?

Let’s talk about the work

What needs to
move forward?

Tell me what is getting stuck, which systems or teams are involved, and where you need help. You don’t need a finished brief.

First conversation: 30 minutes, free.
Meetings by arrangement in Newbury or across the UK.

A few words by email are a good place to start.

hello@richardzoltantoth.com

Off duty · Wild Rift support mainOne more game?

A little further off the clock

See you
on the Rift.

I play support in League of Legends: Wild Rift. I take ranked seriously, but there’s always room for a good game and a conversation.

#206Personal best · EU rankedSeason 10 · Playing as Megami

Find me in game EU / Current account

Psychopath Janna#sweet

Arrange a game by email

Or just add me in game. We don’t have to talk shop.

The username is a little less formal over here.Explore Wild Rift